A closed insurance claim does not always mean a denial. Understanding the reason, the estimate, and the supporting documentation is the first step toward deciding what comes next.
Claim Library · Professional roles and dispute pathways Public adjuster or attorney: different roles in a property claim Do you need professional representation to resolve a property insurance claim? For years my answer was generally no. Later it became: wait until something on the file genuinely concerns you, then wait one more day, and then … Read more
Claim Library · Estimate comparison and scope Why scope matters more than the bottom-line estimate There is an old adage in the claims business: whoever controls the scope controls the claim. Policyholders tend to fixate on the bottom-line number of an estimate. Claim professionals fixate on the scope, because the scope is where the number … Read more
Claim Library · Claim intake and documentation Claims intake: what happens between the first call and the adjuster Most homeowners go years, sometimes a lifetime, without filing a property claim. Auto claims are more common. Significant property losses are not. When a serious claim does occur, the part of the process that catches people off … Read more